Chat With UsEligibility for Returns
Products must be returned within 30 days of the delivery date.
Returned items must be in the original packaging, unused, and in the same condition as when they were received.
Customized products are only returnable if there are defects in material or workmanship.
Process for Initiating a Return
To initiate a return, please contact our customer service team with your order number and details about the product you wish to return. We will guide you through the process.
Refunds
Once we receive your returned item, it will be inspected by our team. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges
If your item is defective or damaged, we are happy to exchange it for the same item. Please contact us to arrange the exchange.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact our customer service department.
