Privacy Policy

Privacy Policy

Information from Third Parties

If necessary, Smart Packaging Box obtains consumer information from third-party providers to improve the accuracy of our customer database, enhance our understanding of our customers, or identify potential customers. For example, we receive updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.

Information We Collect Automatically

When you use the Site, we automatically collect information on certain internet or other electronic network activity, as described below.

Log Files

Our web server uses an extended log file format that captures the date and time of your visit, the referring address (the location from which a visitor comes to the Site), the type of Internet browser used, and your IP address. The log file does not capture a user’s email address.

Cookies and Tracking Technologies

Cookies are small data files stored in your browser by websites you visit. We use cookies and similar technologies to enhance your experience, personalize content, analyze traffic, and serve targeted advertisements. Cookies may also be used to associate individual customers with their information profiles, for example, to recall your user ID when you log in.

You may control cookie preferences through your browser settings or opt out of certain tracking by visiting:

• Network Advertising Initiative
• Digital Advertising Alliance

We use third-party services such as Google Analytics and Google Ads. These services may collect information such as the URL you visited before arriving at this website, your IP address, browser type, device type, language, approximate location, and time zone.

To learn how Google uses your data, visit: https://policies.google.com/technologies/partner-sites

Sensitive Personal Information

We may collect information considered “sensitive” under applicable laws, such as payment cards or other financial data. We handle this information by the laws of the State of New York and use it solely for legitimate business purposes, including providing the services you request or protecting against fraud and other unlawful activities.

Do Not Track Signals

The Site is not currently configured to respond to Do Not Track (DNT) signals from web browsers.

Use of Information for Business or Commercial Purposes

We use the information we collect (including Personal Information) to:

• Process requests and fulfill orders
• Provide customer service
• Improve and market our products and services.
• Customize your website experience.
• Communicate updates and offers.

If you do not wish to receive marketing communications, you may opt out by emailing us at sales@smartpackagingbox.com. Our marketing emails also include a built-in opt-out link.

Business contact information may also be used for day-to-day operations, such as managing or providing services and products.

Disclosure of Information

We do not disclose personal information except in the following cases:

• Service Providers: We share limited information with vendors (e.g., for billing, website support, analytics, or surveys) solely for performing contracted services.
• Advertising Partners: We may share certain Personal Information (usually hashed or de-identified) with advertising partners for marketing purposes, including personalized advertising.
• With Consent: We may share Personal Information when you have given explicit consent.
• Legal Compliance: We may share information when required by law or in good faith to protect rights, property, or safety.
• Business Transfers: User data may be transferred as part of a business transfer (e.g., merger, acquisition, bankruptcy).

Links to Other Sites

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

Security

We implement appropriate security measures to protect Personal Information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

• Request details about the categories or specific pieces of personal information we collect
• Request deletion or correction of your data.
• Opt out of the sale or sharing of your personal information.
• Receive non-discriminatory treatment for exercising your rights.

You can exercise these rights by contacting us at sales@smartpackagingbox.com.

New York Consumer Rights

For residents of New York, we provide additional disclosures regarding the collection, use, and sharing of “personal information” and “sensitive personal information.” We may disclose certain data in ways that could be interpreted as a “sale” or “sharing” under New York’s privacy laws, particularly for online behavioral advertising. You have the right to opt out of such practices by contacting us using the email above.

Mobile Data Use

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Accessibility

Individuals with disabilities may request access to this Privacy Policy in an alternative format by contacting us at sales@smartpackagingbox.com.

Changes to the Privacy Policy

Smart Packaging Box reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page. Continued use of the Site after changes have been made signifies your acceptance of the revised policy.